Residential Support Plans

Peace of Mind
Guaranteed

Experience unparalleled support for your smart home investment with our comprehensive service plans designed to keep your systems performing flawlessly.

Support Excellence

Always Here When You Need Us

Your technology should work seamlessly, every day. Our residential support plans provide the expert care and rapid response your sophisticated smart home systems deserve.

Essential
Comprehensive protection for your smart home investment with reliable support when you need it.
  • Business hours remote support
  • Phone and email assistance
  • Software updates included
  • Scheduled on-site visits
  • System health monitoring
  • Priority scheduling available
  • Annual system review
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Most Popular
Premium
Enhanced support with faster response times and extended coverage for ultimate peace of mind.
  • 24/7 Remote support within 30 min
  • Extended hours phone support
  • Priority on-site scheduling
  • Same-week appointments
  • Proactive system monitoring
  • Bi-annual tech reviews
  • Service labor discount 10%
  • Evening appointments available
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VIP Service
Platinum
Reserved for our most discerning clients with a 10-min. response time on top of all premium features.
  • 24/7 Remote support within 10 min
  • Option to involve Advanced support directly
  • Same day on-site support available
  • Night + weekend appointments
  • Prioritized appointment scheduling
  • 2 x annual tech reviews
  • Service labor discount 20%
  • Proactive system monitoring
  • Dedicated account manager
  • Complimentary annual upgrades
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What's Included

Comprehensive Support Features

Remote Diagnostics

Most issues resolved remotely without the need for an on-site visit, saving you time and ensuring rapid resolution.

24/7 Availability

Premium and Platinum plans include round-the-clock support so help is always available when you need it.

Proactive Monitoring

We monitor your system health and performance, identifying and resolving potential issues before they impact you.

Software Updates

Regular firmware and software updates keep your systems secure and ensure you have access to the latest features.

Expert Technicians

Factory-trained and certified professionals who know your systems inside and out for expert service.

Priority Response

Skip the queue with prioritized scheduling and guaranteed response times based on your support tier.

Transform your Estate

Let's discuss how intelligent integration can elevate your luxury living experience.

Schedule Consultation Direct Line
Service Area
South Florida & Beyond
Established
2004
Direct
info@corepropertytech.com